Privacy Policy

Last Updated: August 17, 2026

Everleaf Independent Living (“Everleaf,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or submitting a housing inquiry or waiting-list form.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.

1. Information We Collect

When you visit our website or submit information through one of our forms, we may collect information including:

First and last name
Email address
Telephone number
Housing needs and preferences
Desired move-in timeframe
Information indicating whether you are seeking housing for yourself or referring another person
Referral source or referring organization information
Other information voluntarily provided through a housing inquiry, waiting-list form, referral form, email, or other communication

Our website may also automatically collect certain technical information, such as browser type, device information, IP address, cookies, and website usage information.

2. Housing and Waiting-List Information

Information submitted through our waiting-list, referral, or housing-interest forms is used to evaluate and respond to inquiries regarding potential housing opportunities.

Submitting information through our website does not guarantee housing, placement, acceptance, or immediate availability.

Please do not submit unnecessary highly sensitive personal information through general website forms unless specifically requested through an appropriate process.

3. How We Use Your Information

Everleaf Independent Living may use information collected through the website to:

Respond to housing inquiries
Maintain and manage our housing waiting or interest list
Communicate regarding housing availability and next steps
Communicate with referral sources or organizations when appropriate
Respond to questions and requests
Operate and improve our website
Maintain appropriate business records
Protect against fraud, misuse, or security threats
Comply with applicable legal and regulatory obligations

We will use personal information only for legitimate business purposes and as otherwise permitted or required by law.

4. Information About Referred Individuals

Case managers, family members, organizations, or other referral sources may submit information concerning another individual.

If you provide information about another person, you represent that you are authorized or otherwise permitted to provide that information for the purpose of making the referral or housing inquiry.

We encourage referral sources to provide only information reasonably necessary for the housing inquiry.

5. How We Share Information

Everleaf Independent Living does not sell personal information submitted through our housing inquiry or waiting-list forms for money.

We may disclose information when reasonably necessary to:

Service providers that assist us in operating our website or business
Technology, website-hosting, email, or form-processing providers
Professional advisers when appropriate
Government agencies, courts, law enforcement, or other parties when required or permitted by law
Protect the rights, safety, property, or security of Everleaf Independent Living or others

Service providers may receive information only as reasonably necessary to perform services on our behalf, subject to applicable agreements and law.

6. Shopify and Other Technology Providers

Our website is hosted using Shopify. As a result, certain information may be processed through Shopify's systems when you visit our website or interact with website features.

We may also use other third-party providers for services such as business email, website functionality, analytics, communications, and form processing.

Those providers may process information according to their respective privacy practices and their agreements with us.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage, improve performance, and provide security.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect the functionality of portions of the website.

8. Email and Communications

When you provide your email address, telephone number, or other contact information in connection with a housing inquiry, we may use that information to respond to your request and communicate regarding housing availability, waiting-list status, referrals, or related matters.

Marketing communications, if used, will be handled in accordance with applicable law and available opt-out preferences.

9. Data Security

Everleaf Independent Living takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to manage housing inquiries and waiting lists, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, resolve disputes, and satisfy legal obligations.

Information that is no longer reasonably necessary may be deleted or securely disposed of consistent with applicable requirements and business practices.

11. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law and circumstances applicable to your information, these rights may include the ability to request information about personal information we maintain, request correction or deletion, or exercise other applicable privacy rights.

Not every California privacy law or right applies to every business or every type of information.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

12. Children's Privacy

The Everleaf Independent Living website and housing services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly use our website to solicit personal information directly from children under 13.

13. Third-Party Links

Our website may contain links to websites operated by third parties. Everleaf Independent Living is not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of websites they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, website functionality, services, or applicable legal requirements.

When changes are made, the revised policy will be posted on our website with an updated “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Everleaf Independent Living
Email: info@everleafindependentliving.org
Website: everleafindependentliving.org